About JTC Technology

JTC Technology has been supporting schools for over 25 years.

We currently provide IT support to over 95 schools across the Sydney metropolitan, Central Coast, Newcastle and Lower Hunter regions, with a mix of Department of Education and Independent schools.

JTC Technology has broad experience with different schools and their wide range of needs. This has equipped JTC Technology with valuable knowledge of the inner workings of schools and has made us experts at identifying what schools individually need from their technology.

We also work extensively with the Department of Education and has established relationships with ITD field staff, who we work with to gain insight into upcoming changes, receive advice on IT issues and expedite department processes.

Across our team, we have experience working with Department of Education standards and processes relating to

• Equipment setup and maintenance

• Liaising with EdConnect

• Sentral and School Bytes

• E-waste

• iPad management MDMs including JAMF Pro and JAMF School

• Apple School Manager

• Warranty claims

• EBS and ERN

JTC Technology has a team of over 50 technical staff. The experience and capabilities of JTC Technology’s team range from new Technicians who are starting their career in IT, through to university qualified professionals with many years’ experience. This team is supported by our Technician Manager and Site Managers who provide guidance and mentoring to the JTC Technical team.

Many of JTC Technology’s senior technical staff started with us in a junior role and over time have progressed into their current positions. This equips them with in-depth experience and extensive knowledge of educational environments and makes them well placed to mentor JTC Technology’s more junior team members.

Our managers conduct regular on-site reviews and catch-ups with our team of Technicians. These visits ensure that the work being completed is meeting the school’s needs and aligns with the extensive set of JTC Technology service delivery standards and is meeting the school’s needs.

We know how vital it is for your teachers to focus on delivering great education and not be away from the classroom solving IT problems. Our Technicians enable your teachers to prioritise student learning while we focus on supporting your school’s IT needs.

Our aim is to work collaboratively with schools to maintain and develop their technology systems and infrastructure. We achieve this by promoting collaborative innovation and providing an exceptional standard of technology support.

If you are an existing client of ours, you can contact us through the assigned Technician at your site or contact our office team using the details that have been provided. Alternatively, you can complete the form below and we will be in contact with you shortly.