JTC Technology

About Us

Our Support

JTC Technology has been supporting schools for over 20 years.

We currently provide IT support to over 90 schools across the Sydney metropolitan, Central Coast and Newcastle areas, with a mix of Department of Education and Independent schools.

Our Experience

We have broad experience working in schools which has provided us with valuable knowledge and insight into how schools work, what they need from their technology and how we can best provide IT support.

We also work extensively with the Department of Education and have established relationships with ITD field staff, regularly working in collaboration with them in the primary and high schools that we support.

Across our team, we have experience working with Department of Education standards and processes relating to

• iPad management MDMs including JAMF Pro and JAMF School

• Warranty claims

• Liaising with EdConnect

• Sentral and SchoolBytes

• EBS and ERN

• Apple School Manager

• E-waste

Our Team

We have a team of over 60 technical staff, supported by our Manager and Assistant Managers, who provide guidance and mentoring to our IT technicians.

The experience and capabilities of our team range from new technicians who are starting their career in IT, through to university qualified professionals with many years’ experience.

Many of our senior technical staff started with us in a junior role and over time have progressed into their current positions. This provides them with in-depth experience and extensive knowledge of educational environments and makes them well placed to mentor our more junior team members.

Our managers complete remote and on-site reviews and catch-ups with our team of technicians to ensure the work being completed is in line with our extensive set of JTC service delivery standards and meeting the school’s needs.

Our Approach

We know how vital it is for your teachers to focus on delivering great education and not be away from the classroom solving IT problems. Our ICT technicians enable your teachers to prioritise teaching while we focus on supporting your school’s IT needs.

At JTC Technology, our internal management team takes care of supporting and managing our technicians through structured training programs, regular performance reviews, and career development.

Contact

Contact

For all general enquiries please contact Customer Care:

1300 201 222

Our Office

4/251 Old Northern Rd, Castle Hill NSW 2154

Please note that office visits are by appointment only.

Our Hours

Monday to Friday

8:00am to 4:00pm

 

Existing Client

If you are an existing client of ours, you can contact us through the assigned technician at your site or contact our manager using the details that have been provided. Alternatively you can complete the form below and we will be in contact with you shortly.

Let’s get in Touch!

We’re passionate and driven team and would love to assist your school and business!